New: Storbell now answers live voice calls from your widget. See how it works
AI customer engagement for ecommerce

Every shopper answered. Instantly.

Storbell puts an AI assistant on your storefront that answers product questions, captures leads, books appointments, and hands off to your team when it matters. By chat or voice, 24/7.

A hand holding a phone with a Storbell chat conversation
Trusted by growing stores
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The Storbell platform

A smarter, always-on extension of your team.

Explore what each bot handles from the moment a visitor lands on your store.

Instant answers on your storefront

The moment a visitor lands, the assistant is ready. Products, shipping, returns, and availability answered in the shopper's own language with zero wait time.

Branded widget, no page reload, works on any site
Detects English or Mandarin automatically
Available around the clock, even on launch day

Solve real problems, not just questions.

Most bots deflect. Storbell resolves. It looks up the order, applies the coupon, books the fitting, and confirms with the shopper, then logs it all for your team.

Instant answers

Products, shipping, returns, availability. No wait time.

Lead capture

Name, email, phone, and intent saved mid-conversation.

Appointments

Consultations booked and confirmed in chat or on a call.

Escalation

Complex or high-value issues flagged for human takeover.

Storbell reasoning through a shopper request and applying a coupon

Support more shoppers in just a few minutes.

Create a bot, add your store's knowledge, paste one script tag. Storbell starts handling shoppers immediately.

Launch your assistant

Knowledge base

Train Storbell once. It improves forever.

Crawl your store website, upload policy documents, or sync products straight from Shopify or WordPress. Everything is indexed so the assistant retrieves accurate, sourced answers.

Re-syncs your catalog automatically every 7 days
Answers cite their sources, so shoppers can verify
Detects English and Mandarin from the visitor's browser
Syncing store pages into the Storbell knowledge base

Voice calls

Some shoppers would rather talk. Let them.

Shoppers can start a live voice call straight from the widget. The same AI answers, searches your knowledge base, captures the lead, and books the appointment. No human agent required.

Enable voice calling
A tailor while her assistant reassures a shopper about a rushed order

The dashboard

A workspace where humans and AI work together.

Every conversation, lead, and escalation in one place. Your team steps in exactly where they're needed, and nowhere else.

The Storbell inbox with conversations grouped by priority

Flag & take over

Complaints and high-value conversations are flagged. Your team picks up and replies directly from the dashboard.

A pipeline, not a pile

Leads flow New → Triaging → Contacted → Booked. Overnight captures are waiting for you each morning.

Roles for your team

Invite owners, admins, and members. Bots, leads, and billing stay scoped to your organization.

Kamran Zand

"We turned Storbell on before a long weekend. It answered every shipping question, booked fourteen consultations, and escalated the two conversations that actually needed me."

Kamran Zand

Founder, Luxury Line Motors

Plugs into the store you already run.

Sync products from your platform, crawl any website, or upload documents. Meet shoppers on the channels they already use.

ShopifyWordPressBigCommerceWixSquarespaceWebflowFramerWhatsAppFacebook MessengerSlack
Two store owners reviewing orders on a laptop

For developers

One script tag. Zero page reloads.

Paste the embed on your storefront and the widget renders a branded chat button with a full chat and voice interface. Webhooks and API keys for everything else.

<script src="https://cdn.storbell.com/widget.js" data-bot="your-bot-id"></script>
Webhook request payload and a freshly created API key
The support coordinators behind Storbell escalations

AI when it's instant. Humans when it matters.

Escalated conversations land with your team, with full context. Shoppers never repeat themselves.

You've seen how it works.
Now put it on your store.

Free to start. Live in minutes. Your first shopper conversation could happen today.